Handle counter duties (registration of patients, scheduling appointments etc.)
Training of part-time or new physicians, therapist and counter staffs and other clinics outlets.
Educate patients and therapists to assist in intervention programme to improve condition
Contribute towards continuous quality improvement in the department and provide guidance to therapist
Referring patients to respective clinics/hospitals for follow-up
Stock taking of consumable products
Write memo for insurance claim purposes
Promote recommended packages to boost revenue (achieve sales target)
Cover other clinics when necessary due to shortage of manpower
Perform accounting duties (Pay slips, Cheque writting, counting incentives monthly, computation of doctor's variable share and monthly queue listing consolidation etc)
Ensure clinics comply with relevant laws, rules and regulations
Organise staff rostering and manpower management